pgk44 is direct about how your personal information is handled — what we collect when you open an account, how we use it, and the choices you have. Access to this platform and the protections described here depend on your local law and eligible regions.
Account data protection
Upay and Bank Transfer records kept accurately
Your rights, clearly stated
No data sold to third parties
POLICY POSTURE
How pgk44 Handles Your Personal Information
When you open an account with pgk44, we collect the information you provide directly — your name, contact details, and the payment details you submit when you fund your account via Upay or Bank Transfer. We also collect activity data automatically: pages visited, session duration, device type and browser signals. This data is used to operate your account, process transactions, respond to your queries and keep the account environment functioning correctly. We do not sell your personal data to third parties. Where we engage third-party service providers — for example, payment processors that handle Upay or Bank Transfer flows — those partners are bound by data agreements that limit how they can use your information. We retain your account and transaction records for as long as your account is active and for a further period as required by applicable rules in the regions we operate in. If you are accessing this platform, your rights under this policy depend on your local law and the eligible region you are accessing from. We will always tell you if a material change is made to how we process your data.
Upay transaction records
Bank Transfer logs
Account registration data
Device and session signals
Support correspondence
POLICY COVERAGE
What This Policy Covers and What It Does Not
This policy applies to everything that happens under your pgk44 account — from the moment you register to every transaction and support exchange you make. It does not extend to third-party websites that may be linked from our pages, or to the independent data practices of payment processors operating their own platforms. Knowing the boundary helps you understand exactly where our responsibilities begin and end.
Account Access
Any data you submit during account creation, login or verification — including your contact details and identity information — falls inside this policy. We control how that data is stored and who can access it within our systems.
Transactions
Deposit and withdrawal records processed through Upay or Bank Transfer are covered by this policy on our side. The payment provider's own privacy terms govern how they handle data within their own network — that is outside our direct scope.
Site Content
Behavioural data collected as you browse the lobby, switch between game categories or read published terms is included in this policy. We use that data to improve navigation and ensure the account area works correctly on your device.
Third-Party Services
Links to external sites, social media platforms or partner pages are not covered by this policy. Once you leave pgk44, the data practices of those third-party destinations are governed by their own published terms, not ours.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You have practical choices about your personal data held by pgk44. You can review the information stored in your account at any time by opening your account settings — the details shown there reflect what we hold. If something is inaccurate, you can update it directly through the account page or contact support to request a correction. Where applicable under your local law and eligible region, you may also ask us to explain why we hold certain data or request that specific data be removed, subject to any retention obligations we carry. To raise a data question or make a formal request, reach us through the support route published on the site. We aim to acknowledge your request promptly and will confirm the outcome in writing through the same channel. Your right to ask questions about your data does not depend on your account balance or activity level — it applies to any registered account holder.
Review Your Records
Open your account settings to see the contact details, payment methods and activity records we hold. The data shown there is what we have on file for your account.
Correct Account Details
If your name, contact number or other details are wrong, update them in the account page or ask support to amend them. Keeping your details accurate helps payment records — including Upay and Bank Transfer entries — stay traceable.
Raise a Data Question
If you want to know why we hold a specific piece of data, how long we keep it, or who has access to it, send your question through our published support channel and we will respond in writing.
Request Data Removal
Where your local law and eligible region permit, you may ask us to delete data we no longer need for operational or legal reasons. We will confirm whether the request can be fulfilled and explain any limits that apply.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about this privacy policy, want to correct your account data, or need to make a formal data request, use the contact routes published on this site. We do not list operating hours we cannot confirm, and we do not promise a specific response window — but every privacy query sent through a published channel is logged and followed up in writing.
Live Chat
The live chat widget in your account area is the fastest route for account data queries. Start the conversation, state that it is a privacy matter, and the team will escalate it to the right person.
Email Support
For formal data requests — corrections, removal or access queries — email the address published in the site footer. Include your registered account email so we can locate your record without delay.
Account Help Page
The help section within your signed-in account lists current support routes and form links for privacy and data matters. Check there first — the published routes are kept up to date and reflect what is currently active.
DATA HANDLING DETAIL
How We Protect and Manage Your Data
pgk44 applies consistent data practices across account registration, payment processing and support correspondence. Here is a plain summary of the four areas that matter most to your account security and data rights.
Cookies and Session Data
We use cookies to keep your session active, remember your account preferences and understand how the site is navigated. You can adjust cookie permissions through your browser settings. Some functional cookies are necessary for the account area to work correctly; others are optional.
Account Security
Access to your pgk44 account is protected by your login credentials. We do not store card numbers or full payment credentials on our side — payment flows through Upay and Bank Transfer are processed by the respective payment provider under their own security standards.
Retention Period
We keep account and transaction records for as long as your account is open and for a further period as required by the rules applicable to the regions we operate in. When retention is no longer required, data is removed from active systems according to our internal schedule.
Policy Changes
If we make a material change to how we collect or use your data, we will notify you through your registered account email or through a notice on the account page before the change takes effect. Continuing to use the account after notice constitutes acknowledgement of the updated terms.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
These are the questions we hear most often about how pgk44 handles account data and what your rights are. If your question is not listed here, reach out through the published support route.
What personal data does pgk44 collect when I open an account?
We collect the information you enter during registration — name, contact details, and any identity documents you submit. We also collect session and device data automatically when you browse the site. Payment details submitted through Upay or Bank Transfer are processed by the respective provider, not stored in full on our side.
Does pgk44 share my data with third parties?
We do not sell your personal data. We share it only with service providers who help us operate the platform — payment processors for Upay and Bank Transfer flows, for example — and only under agreements that restrict how they can use your information. We do not share data for advertising purposes.
How long does pgk44 keep my account and transaction records?
We retain your records for as long as your account is active and for a further period as required by applicable rules in the regions we operate in. The exact retention period depends on the type of data and the regulatory requirements of your eligible region. You can ask our support team for more detail.
Can I see and correct the data pgk44 holds about me?
Yes. Open your account settings to review the details we hold. If something is wrong — your contact number, registered email or payment method label — update it directly in the account page or ask support to correct it. Accurate details also keep your Upay and Bank Transfer records traceable.
How do I request that pgk44 delete my data?
Send a request through the email address listed in the site footer or via live chat, stating clearly that you want data removed. We will confirm whether the request can be fulfilled and explain any limits — for example, records we are required to keep under applicable rules in your eligible region may not be immediately deletable.
Does this privacy policy apply if I access pgk44 from Bangladesh?
This policy describes how we handle data for all accounts. Whether you can access the platform and the specific protections available to you depend on your local law and eligible region. We recommend checking the applicable rules in your jurisdiction before registering. Our support team can help clarify the account access steps shown on the site.