The pgk44 Glossary: Every Term You Need

RTP stands for Return to Player. It is a percentage showing how much of total stakes a game returns over a very large number of rounds statistically. A single session outcome can differ significantly from this figure. It is not a per-session payout promise.

House edge is the mathematical advantage the operator holds on a game, expressed as a percentage of each stake. It is the counterpart to RTP carries roughly a 3% house edge across all rounds played on that title.

Volatility describes how a slot distributes payouts across rounds. High-volatility slots pay less frequently but in larger amounts when they do. Low-volatility slots pay more often at smaller sizes. The label appears in the game detail panel where the provider has published it.

A wager or turnover requirement is a set amount of total stakes you must complete on eligible games before a withdrawal can be processed against a promotional balance. The specific figure and qualifying games are listed in the information's own terms.

In slot terminology, a jackpot is the highest prize-tier feature built into that specific game. It is a game mechanic, not a site-wide pool unless the game explicitly describes a networked prize. Check the game's own paytable for how its prize feature is triggered.

A live dealer game streams a real human dealer running a table — roulette, baccarat, blackjack or similar — via video.

Asian handicap is a betting format used mainly in football and cricket that eliminates the draw outcome by giving one side a goal or run advantage before the match starts.

Over/under is a market where you stake on whether a total — runs in cricket, goals in football, points in basketball — will be above or below a number the operator sets. The match result does not matter; only the combined total against that line does.

Rollover is the total wagering volume required before a gameplay balance becomes withdrawable. It is calculated as a multiple of the qualifying amount. The exact multiplier and which game categories count toward it are stated in the specific information's attached conditions.

An e-wallet is a mobile money account — such as Upay, bKash or Nagad — used to send and receive funds. In the cashier, selecting e-wallet as your deposit method routes your transaction through that wallet's own confirmation screen before it reaches your platform account.

KYC stands for Know Your Customer. It is the identity verification process your account may pass through before large withdrawals or when the system flags a check. You submit the documents shown in the verification section of your account; the required items are listed there.

Decimal odds express the total return per single unit staked, including the original stake. Odds of 2.50 on a 100-taka stake return 250 taka in total if the bet wins — 150 taka profit plus the 100-taka stake returned. This format is standard in our sportsbook markets.

Open the game's detail panel in the lobby — the RTP appears there if the studio has published it. For Habanero and Bigtime Gaming titles specifically, check the panel.

Go to the payment history tab in your account after submitting the Upay transfer. The transaction reference from your Upay app statement should match the entry there. If the entry is missing after the expected processing window, contact live chat with that reference number.

The eligible game list is in the terms panel attached to each active information — open it before you start wagering. Not every game category counts equally; some information exclude live casino or specific slot studios, so read the conditions on that specific information first.

Sign in and go to the verification section in account settings. The checklist there shows which documents are required at your current account stage. Follow the upload instructions shown on that screen and submit — the team reviews submissions in the order they arrive.

Yes — the sportsbook lets you add markets from the same fixture to one slip. Select the decimal odds match result market and the Asian handicap line separately; both

Take the bank statement reference that matches the transfer and open a live chat or email support ticket. Provide the reference number and the transfer date. The support team can cross-check the incoming record against what your account received and confirm the settlement status.