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Your pgk44 account is funded through local payment routes — Upay as the headline wallet and Bank Transfer via the local interbank network as the fallback — with all amounts shown in taka so every transaction matches what you see on your own statement. Open the account area to view the payment options and limits configured for your region.
We route deposits through Upay first because it maps directly to the wallet most of our Bangladesh account holders already use daily. When you open the cashier from your account dashboard, the available payment options are listed with their current minimum amounts in taka — follow what is actually shown there, not a cached figure from somewhere else.
Log in and navigate to the deposit section inside your account dashboard. The payment methods configured for your region are listed there with their current taka minimums.
Select Upay for a wallet-to-account transfer, or choose Bank Transfer to move funds via the local interbank network. Both methods display the taka range accepted at that moment.
Type the taka amount within the displayed limits, then complete the transfer in your Upay app or banking portal. Do not close the page until the confirmation screen appears.
Once the transfer clears, the taka amount is credited to your account balance. The transaction history row updates its status label so you can track it without contacting support.
Withdrawals from your pgk44 account follow a similar path to deposits — the cashier shows the withdrawal methods available to you based on the payment route you used to fund the account.
Go to your account dashboard and select the withdrawal option. The screen shows the methods available to you and the taka range currently accepted for each one.
Choose Upay to receive funds in your mobile wallet, or Bank Transfer to route the amount to your bank account via the local interbank network. Match the method to the one used for your deposit where possible.
Type the taka amount within the displayed range. If any verification fields are flagged on screen, complete them before submitting — unresolved fields pause the request at review.
After submission, the request appears in your transaction history with a pending label. Watch the status column there rather than submitting a duplicate request while the first one is still processing.
Some account actions — particularly first withdrawals or higher taka amounts — may trigger a verification prompt inside your account area. We do not publish a fixed document list here because the fields shown depend on the specific action and the account state at the time.
Any verification requirement raised by a transaction appears as a notification inside your account. Open it to see exactly which field or document is needed before your request can proceed.
The fields displayed are specific to your account state. Do not submit materials that are not requested — upload only what the screen asks for, in the format it specifies.
The name registered on your Upay wallet or bank account should match the name on your pgk44 account. A mismatch is the most common reason a verification step is flagged during a withdrawal.
After uploading, the verification area shows a status label. Keep that tab open or return to it rather than re-submitting, so the review queue is not duplicated on our end.
We have configured the following local payment routes for Bangladesh account holders. Upay is our headline deposit and withdrawal method — it connects directly to your mobile wallet and keeps taka amounts visible on your Upay statement.
Our headline wallet route. Deposits and withdrawals move between your Upay wallet and your pgk44 account balance with taka amounts that match your Upay transaction history directly.
Move funds through the local interbank network from your Bangladesh bank account. Suitable as a fallback when a wallet route is not available or the taka amount exceeds the wallet range.
Listed in the cashier for eligible accounts. Follow the reference details shown on screen when sending from your bKash wallet so the deposit maps correctly to your pgk44 account.
Available as a deposit route for eligible accounts. The taka minimum and any transfer reference are shown in the cashier at the time of your transaction — use those figures, not a cached value.
Every deposit and withdrawal generates a transaction record visible in both your pgk44 account history and your Upay or bank statement. The reference number shown in your pgk44 transaction history row corresponds to the transfer reference on your Upay app or bank receipt — keeping both records is the fastest way to resolve any status query.
Each transaction in your pgk44 account history carries a reference number. This matches the transfer reference in your Upay app history or bank statement. Note it at the time of the transaction.
Your account history shows pending, processing or completed against each row. A status that does not advance within your expected window is the trigger to contact support with the reference number.
Open the history panel from your account dashboard to see every deposit and withdrawal in date order. Filter by date or method to locate a specific transaction without scrolling through the full list.
Screenshot the pgk44 history row and your Upay or bank receipt for every transaction. Having both on hand means support can cross-check the reference without requesting additional material from you.
Account safeguards on pgk44 work at the domain, identity, wallet ownership and support levels. Each layer is there to make sure that the taka moving through your account belongs to you and reaches the right wallet. Check that you are on pgk44.
Before logging in or starting a deposit, confirm the address bar shows pgk44. Any other domain spelling is not us. Bookmark the correct address from a verified source so you do not rely on search results each time.
The name on your pgk44 account should match the name registered on your Upay wallet, bKash account or bank account. A mismatch can trigger a verification hold on your withdrawal and delays resolution.
We check that the wallet sending or receiving funds is registered to the account holder. Use only a wallet in your own name for deposits and withdrawals. Third-party wallet transfers are not accepted and may result in a hold.
If a transaction status looks wrong or an account notification is unclear, contact our support team through the help channel published in your account dashboard. Keep your transaction reference number ready — it is the single most useful detail for a fast resolution.
Below are the questions we hear most often about depositing, withdrawing and managing the account balance on pgk44. If your question is not covered here, open the support channel from your account dashboard for a direct answer.
Upay is our headline deposit route and works directly with your mobile wallet. Bank Transfer is available as an alternative. bKash and Nagad are also listed in the cashier for eligible accounts — check what is shown in your cashier at the time of your deposit.
Open the transaction history panel in your account dashboard. Each deposit row shows a status label — pending, processing or completed. If the label advances to completed, the taka amount is in your account balance. Your Upay or bank receipt reference will match the history row.
Check your account notifications panel first — a verification field may be flagged that is holding the request. If no field is flagged and the status has not advanced, contact support with the transaction reference number shown in your account history row.
Yes. We verify that the wallet used for a transaction is registered to the same name as the pgk44 account. A name mismatch is the most common reason a withdrawal verification step is flagged, so align both before you submit.
Minimums are shown in taka inside the cashier at the time of your transaction. We do not publish a fixed figure here because the range can be updated. Always follow the amount shown on screen rather than a figure from a third-party source.
No. We accept deposits and withdrawals only from a wallet or bank account registered in the account holder's own name. Transfers from a third-party wallet are not processed and may result in a temporary hold on the transaction.